FAQ

Question: Is this just for straighten and or can you curls as well?

Answer: Yes. it s 2 in 1. curls and straighten for all hair types.

Question: I have naturally wavy/curly hair. Do I need to dry it smooth before using it? Can it dry naturally and then use this to straighten or curl?

Question: Can I get a refund if i Don't Absolutely love it ? What’s the return policy?

Answer: Please refer to our refund policy for more information. 

Question: How long does it take to heat up?

Answer: It takes approximately 60 seconds to heat up to temperature of 450°F.

Question: How long will it take for my shipment to arrive

Answer: Shipping typically takes between 3-7 business days, but of course you can choose one of our expedited shipping options to receive your package sooner. International Shipments (outside the USA) Can take from 5 to 15 business days to arrive, depending on location and clearing customs. If you are missing your package, feel free to file a claim with customer service at info@flawlessflatiron.com